Conclusion

Keeping cost low and a high quality is the main goal of most businesses, however is not an easy job.  Dairy Queen Company’s main goal is to keep its customers happy; therefore there are requirements all its franchises have to meet. Mr. Condit makes sure all products are at the right temperature and meet DQ standards to guarantee its customer the best quality.  Not having an inventory flow makes keeping cost down harder than it has to be. As mentioned before, Mr. Condit prefers Microsoft Excel Spreadsheets than having special inventory software. Even though, it only takes him 1-½ hours to recognize and decide what products and what quantity to order, there is a high risk that product will go to waste or will not be enough. Also, using paper and pen to do inventory leaves a lot of room for errors, and at the end of the day fixing those errors will take additional time and money.  As recommended, using a software like iTradeNetwork would narrow the margin of error and reduce the amount of time that doing inventory normally takes.  One of the advantages of using iTradeNetwork is that not only Mr. Condit will be able to do the inventory but other employees too. Training will be needed for employees and Mr. Condit as well. Technology’s role is to make certain processes easier, faster and more accurate.
Mr. Condit’s passion and dedication for his job is remarkable and admirable. He applies all his knowledge to make his business the best it can be, and adopting new technology and strategies will keep this DQ franchise on the top.